FAQs

• Durham Onenet, a wholly owned municipal services corporation of the Region of Durham, is leading this project with funding provided by Federal and Provincial grants to deliver broadband Internet services to underserved homes and businesses in select areas of rural Durham.
• We have partnered with Vianet as the ISP that will be delivering Internet services to homes and businesses covered in this project.

• This project will be covering over 1500 homes along 250 km of roads connecting 14 rural communities.
• Some communities are already active with new services and others are currently under construction.

This progress chart provides the current status of construction to these communities.

• Search for addresses and communities on the Ontario High-Speed Internet Projects & Availability map here. Browse to the section “Find high-speed internet projects happening near you” and zoom in and simply click on the underserved road or area for project details.

• As a result of their direct investment and participation in the project, Vianet is the ISP delivering internet-based services over the fibre network currently being deployed.
• This does not preclude any other ISP from constructing or upgrading their own network in the area, or for residents to continue using their existing internet service they have today.

• For details on current service offerings, please visit Vianet’s fibre information page and select your location.

• If you are interested in Vianet services, please see online contact options at vianet.ca/contact or call Vianet customer support at 1-800-788-0363.

• See Vianet’s Building Fibre information page for their step-by-step process of bringing fibre to your community.